At Hispain World, we are committed to delivering your orders efficiently and securely. Please read our shipping and delivery policy to understand how we handle your shipments.
1. Shipping Destinations
We ship to a variety of locations both domestically and internationally. If your location is not available during checkout, please contact us at [email protected] for assistance.
2. Shipping Methods
We partner with reliable carriers to ensure timely delivery. Shipping options and estimated delivery times will be provided at checkout.
3. Shipping Costs
- Shipping fees are calculated based on the weight, dimensions, and destination of your order.
- Any applicable taxes, duties, or customs fees for international shipments are the responsibility of the customer.
4. Processing Times
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
5. Delivery Times
- Delivery times depend on the shipping method selected and the destination. Estimated delivery times will be displayed at checkout.
- Please note that unexpected delays due to customs, weather, or other circumstances may occur.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.
7. Damaged or Lost Shipments
- If your shipment arrives damaged, please contact us immediately at [email protected] with photos of the damaged items and packaging.
- If your package is lost in transit, please notify us so we can assist in locating it or issuing a replacement.
8. Incorrect Shipping Information
Ensure that all shipping details are accurate when placing your order. Hispain World is not responsible for delays or losses caused by incorrect or incomplete shipping information.
9. Questions or Assistance
For questions about shipping or if you require further assistance, please contact us at:
📧 Email: [email protected]
We appreciate your business and look forward to serving you at Hispain World!